Couple Formula is a sexual wellness brand helping couples regain sexual confidence through the roots of Ayurveda. We offer wellness products and online doctor consultations.
Frequently Asked Questions
Everything you need to know about Couple Formula, our products, consultations, delivery and privacy.
Our products are intended for adults aged 18 years and above. Please read the product instructions, ingredients, and warnings before use.
Our products are developed with an Ayurveda-based approach. Please refer to the individual product page for specific ingredients and product information.
Our products are made with safety and quality in mind. However, everyone's body is different. If you have a medical condition, take medication, or have any concerns, consult a qualified healthcare professional before using a product.
Yes. We understand that sexual wellness is personal. Orders are shipped in discreet packaging without unnecessary information about the contents.
Most orders are delivered within 2–10 business days, depending on your location and courier service.
Yes. Once your order is shipped, you will receive tracking details through the contact information provided during checkout.
You can request cancellation before your order is dispatched. Once the order has been handed over to the courier, cancellation may not be possible.
For hygiene and safety reasons, opened or used personal wellness products generally cannot be returned. Returns or replacements may be considered for products that arrive damaged, defective, leaking, expired, or incorrect.
Don't use the product. Contact us as soon as possible with your order details and clear photos/videos of the product and packaging. We will review the issue and provide an appropriate resolution.
Eligible refunds are generally processed to the original payment method. Depending on your bank or payment provider, it may take 5–10 business days after the refund is initiated.
No. Sexual wellness can be influenced by many factors, including lifestyle, stress, sleep, health, relationships, and individual physiology. Results can vary from person to person.
Yes. Couple Formula offers online doctor consultations where you can discuss your concerns privately with a qualified healthcare professional.
Yes. We understand that sexual wellness conversations are personal. We aim to maintain confidentiality and handle your information responsibly in accordance with our privacy practices.
Absolutely. There are no awkward questions here. Sexual wellness is health, and asking for help is a step towards understanding yourself and your relationship better.
If you are taking medication or have an existing medical condition, consult your doctor or healthcare professional before using any wellness product.
Yes. We ship to most serviceable locations across India.
Email: info@coupleformula.com
WhatsApp: +91 88612 91213
Registered Office:
Healabls Pharmaceutical Pvt Ltd
10 & 11, Koppa Village, Hulimangala Post, Jigani Hobli, Anekal Taluk, Bangalore, Karnataka – 560105, India
Follow Couple Formula for practical, educational content around sexual wellness, relationships, intimacy, mindset, and healthy living.
You don't have to figure it out alone. You can explore our product information or book an online doctor consultation to discuss your concerns and understand what may be appropriate for you.
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Your questions are welcome. Your privacy is respected. And yes — awkward questions are allowed.
